Healthcare Payment Plan FAQs

Healthcare Payment Plan FAQs

How will HonorCare® help me and my family manage our health finances?

HonorCare® is a healthcare payment plan that will help you pay for out-of-pocket expenses that are not covered by your health plan.

Where can I use HonorCare®?

HonorCare® is accepted at medical providers nationwide. If your provider doesn't already accept HonorCare®, you can refer them to us.

Is HonorCare® a medical insurance policy?

No. HonorCare® is a healthcare payment plan that does not replace medical insurance policies that you might have. It is intended to help you pay for out-of-pocket expenses that are not covered by your health plan.

What kind of healthcare payment plans are available?

We offer a few variations of payment options for patients to choose from: 0% interest payment plan over 4, 6, or 12 months.

How can I sign up for HonorCare® payment plans?

Sign up online. Signing up is fast and easy, with almost no wait time to find out if you've been approved.

What information do I need to sign up online?

To sign up, you must first provide the patient's Provider ID and Account Number. We will then verify your identity by requesting:

Your name
Your address
Your date of birth
Your Social Security Number
Your driver's license.

When will I receive my first HonorCare® account billing statement?

Once signed up, you will receive an email with a copy of your payment plan.

I haven't received my statement yet. What should I do?

You can access a copy of your payment plan within your HonorCare® account.

Can I pay off my HonorCare® account before the end of the term?

Yes. There are no pre-payment penalties with HonorCare®. Please call us at (888) 313-7842 option 2 to confirm your remaining balance and request a pay off form. 

Can I make a payment at the doctor/provider's office?

Unfortunately, payments are not accepted at the provider's office. For a general overview on how to make a payment, visit the How it Works page.

I need to change my debit card number or bank account number on my account. Do I have to contact your call center to make this change?

No need to contact us for a new Debit Card number; It will still correspond with the same bank account you presented at sign up. Please do call us at (888) 313-7842 option 2 if you need your payments drafted from another bank account.

I'm having trouble accessing my account online. What should I do?

For online access to your account be sure to bookmark www.honorcarehealth.com. If you are experiencing technical difficulties, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

My insurance paid on my account balance after I signed up for honorcare®. What should I do?

Please contact your provider directly. They will verify and let us know if the payment plan will need to be redone for a new balance.